As I thought about the recognition, I was reminded of a time
when I sat in the plaza on campus having lunch one day this past summer
watching a young boy arrive to be admitted to the residential treatment program
with only a plastic bag of belongings. He was subdued when I met him and offered
little affect when greeted. His withdrawal was profound and made me inquire
about his situation. Left without his biological parents, he was placed in an
adopted home. For numerous reasons the adoption failed and now he was placed at
Hillsides with the hope of finding a permanent home for him soon. However,
complicating the situation was that he was also being treated for leukemia.
Although we often have residents who have very specific health conditions that
require special attention, this young boy was the first resident who was
admitted and actively being treated for such a serious condition.
A few days after his admission, I began to ask staff how he was
doing and questioning how we were adjusting our typical program to address his
special medical needs. Although staff had indicated an initial reluctance to
admit a child in such a compromised health condition, I believe we were also
confident that we would rise to the occasion and do whatever was necessary to individualize
a program of care for him. Indeed it has been that kind of approach that has
allowed us to be so successful with this boy. Although he will continue with us
for a while, his health has stabilized and we are hopeful we will be able to
find a loving family to receive him into their home.
These kinds of extraordinary efforts are really what “raising
the bar” is all about. Efforts to advocate, assure quality care, and develop
integrated, effective systems of care are all well and good; however, their
success is measured by the impact created. Hillsides is known not just for the array of quality programs, but more importantly, for our willingness to
make the extra effort and individualize programs to best serve the needs of the
children we serve. This approach is indeed the best example of what it means to
“raise the bar” for children and their families.
The bar is not just raised by any one person, but by a community
that truly values all its children and places its many resources available to
make a lasting impact.