On Tuesday, July 16, a main
water pipe burst in one of our cottages, flooding the place and displacing the
10 adolescent girls who call that cottage home. By the time we were able to
stop the flow of water, significant damage had been done. At least a couple of
inches of water was everywhere, requiring major repairs to flooring and walls.
Although the majority of furnishings were salvaged, some of the girls’ personal items were ruined.
This kind of disaster is
terrible, but it quickly became more of a nuisance than anything else. However,
for these young girls, vulnerable and easily traumatized, this incident was
very disruptive. The loss of their personal space and some belongings as well
as the need to relocate to a makeshift dormitory was truly traumatizing for
them.
Luckily, most of the
residents affected and their staff made the best of the situation. We needed to
act quickly to restore the cottage and get these girls back into their own
space.
We are very fortunate our
insurance broker and carrier were quick to assess the damage and facilitate the
claims process so that we could begin repairs immediately. All the flooring had
to be replaced. Four inches at the bottom of each wall had to be cut out to
assess the water damage and begin the drying process. Once the cottage was dry
and free from any mold, the walls were repaired and painted before the flooring
could be installed. Less than a month later, the girls are at least back in
their own bedrooms while we complete the rest of the cottage. We are indebted
to everyone who came to our aid at this time. In a particular way, this
incident tested our disaster readiness and, once again, demonstrated how
extraordinary our residential and maintenance staff are.
Insurance coverage will
address expenses related to restoring the cottage to good working order. But it
will not provide for the loss of personal items that the girls experienced,
like comforters, pillows, stuffed animals, electronics, clothing, and
especially shoes. We want to replace these items to help the girls, once again,
feel at home in this cottage.
We are hoping that via this
blog we can solicit your support to replace these personal items. The list is
available online with instructions on how to donate. As always, gift
certificates are welcomed and serve as a great way to engage the girls in
selecting the replacements items. There is no better remedy to recover from
this traumatic event than to provide these girls with some shopping therapy!
As always, thanks for the
support you offer and know that your assistance will go a long way in helping
these young girls feel at home. We encourage you to please share this blog with
your family and friends in hopes that they, too, can help spread the word on
how we need support to help replace the personal belongings for these girls.
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