Wednesday, December 26, 2012

Christmas Eve at the Langham


Every year around this time I check in with Tom Johnson, the director of our Residential Treatment Services and ask the same question: how many residents will be here for Christmas? In spite of our efforts to increase a greater connection with families, 25 of our residents were here on Christmas Eve. When you consider how memorable Christmas Eve is for so many of us as we gather with our families and enjoy the rituals that mark our commemoration of this holiday, you can’t help but feel disappointed that these 25 children will have to make do with being away from their homes and families.

In an effort to never-the-less make Christmas Eve memorable for those residents at Hillsides, each year the Hillsides Volunteer Network sponsors and hosts a Christmas Eve party at the Langham Hotel in Pasadena. One of the original ballrooms is reserved, tables are wonderfully decorated, a DJ provides music, and a scrumptious meal is served. There are games for the children, prizes and gifts for all and, of course, a visit from Santa, who although has a busy schedule, makes time to stop by. We are so grateful to HVN for making this wonderful event possible, helping these children to enjoy and celebrate this special evening.

As the celebration was coming to an end, the DJ offered the microphone to residents who would want to express their thanks. I will admit that this “open mic” moment always leaves me a little concerned not knowing what might comes out of the mouths of our Hillsides residents, but as always what they shared became one of the most memorable moments of that evening for me and the volunteers.

One girl who has been at Hillsides a short time summed it all up by saying, “Thank you, Hillsides, for making sure that we always have a lot of fun!” Isn’t that what it’s all about, helping these youngsters get beyond the trauma they have experienced to, once again, enjoy being carefree children.

Although this holiday party is a long standing celebration at Hillsides, it is a great example of an act of kindness on the part of an extraordinarily dedicated group of volunteers that touches the hearts of very vulnerable children.

And while this time of year we celebrate the beginning of daylight when it slowly increases to break through the dormancy of winter, brighter days await us. With each act of kindness we dispel the hardships so many endure and restore a sense of hope. To all those who generously supported us at Hillsides this holiday season, thank you!

By the way…Look for us in the Tournament of Rose Parade as we hitch a ride on one of two Wells Fargo stagecoaches. Thank you to Wells Fargo for graciously featuring Hillsides as we kick off our centennial year celebration.

Wednesday, December 19, 2012

Senseless?


There is no good explanation for the tragedy at Sandy Hook Elementary School in Newtown, Connecticut. There are no simple answers to the question: How can we prevent this from happening again?  Efforts to pin blame are ineffective and serve only to vent our anger. It will be awhile before emotions subside and we are free to examine the situation. However, already some indisputable facts are clear:
  • Only one third of those diagnosed with mental health disorders in this country are treated.
  • Violence is ubiquitous in our culture.
  • Assault weapons are incredibly accessible.
Twenty “angels” and their “guardians” perished as these realities came together and brought evil upon a most unlikely place. 

Mental illness continues to be an unspoken disorder that more often than not goes undiagnosed and when diagnosed untreated because of a lack of resources, the fear of stigma and denial. Very successful therapies are available to address mental illness. Like any illness, the sooner the issue is diagnosed and treatment initiated and sustained the greater likelihood of success. Only when we begin to treat mental illness as any other life altering or threatening disease can we begin to hope that it will cease to be a factor in such a horrific event as the massacre at Sandy Hook.

When mental illness is ignored in a society where violence is considered entertainment disaster is inevitable. Maybe I was especially sensitized to this because of the events of this past week, but as I sat in a movie theater Saturday, I was impressed by how ubiquitous violence has become in our culture and how entertaining it is. Although no studies indicate a relationship between violence on the screen with actual acts of violence, I don’t think I am risking my credibility by suggesting that there may be a correlation.

Why are we an armed society? This question is not an affront to the 2nd Amendment. The right to bear arms for either personal defense or sport does not require the kind of military like assault guns that have been used in these most heinous crimes. In the most recent cases where assault weapons destroyed innocent lives, they were obtained legally. Some gun shops indicated that sale of the same kind of assault rifle has multiplied significantly in the days since the Sandy Hook incident. How can that be? How can the instrument of such violence become the gift of choice for Christmas? Surely we must understand that the proliferation of assault weapons will only lead to more senseless violence.

As we mourn, testimonials have emerged to the innocence and vitality of these “angels” and their heroic “guardians.” May they be more than heartfelt expressions of grief but become a reason for our resolve to address the issues that contributed to this tragedy.  To take no action is to be party to future atrocities.

Thursday, December 13, 2012

Auspicious Date


Some have made much of the fact that the 12th day of the 12th month of the 12th year of this century is auspicious and as a result reserved for special celebrations like weddings.  Others see it as just a precursor to yet another date later this month 12/21/12 when, according to Aztec legend, the world will end.  No matter what your predisposition, one thing is true and that is that we have no idea what tomorrow will bring and so it is best to make the most of today!

At Hillsides we hope that tomorrow will bring a brighter future for the children, youth, and families we serve, and in the meantime, we are committed to doing everything we can today to assure that brighter tomorrow. Its not a bad way to conduct our work and our lives.

This advice given to those we serve could also apply to our legislators, paralyzed in a tortuous kabuki drama these days, who put off for tomorrow what can be accomplished today. The decisions made today may not be popular, but at least it will provide some clarity as we adjust to a new reality that hopefully will assure a brighter future for us all.

The medicine can be hard to swallow. Often in addressing the needs of children and youth, who have suffered much hardship and disappointment, it seems almost unconscionable to revisit a painful situation. But unless the demons are stared down, they run the risk of capturing our lives. The process is painful, but the rewards can be very gratifying. This is true not only for those we serve, but it is also true in our own lives, in our families, community, and nation.

For those we serve, we remind them that the challenges need not be taken on alone. We are here ready to serve as a resource for them. It is this sense of partnership that allows them to address hardships and become hopeful once again.

Recently, I met with a young man in our young adult transitional housing and services program. His infectious smile would lead you to believe that he is relatively carefree, but the truth is that he has earned that great smile by working hard to overcome challenges. We accompany him on this arduous journey and smile along with him for his accomplishments and the future that he is building for himself. 

At this time of year, no matter how challenging things get, we at Hillsides benefit from the generous support that we receive from the community as we labor against all odds to make this holiday season memorable for those we serve. Together challenges are confronted, obstacles are overcome, and a brighter future is assured.

I hope 12/21/12 will mark not an end, but rather a  beginning, one that is characterized by the triumph of good will to address challenges and the resolve to assure a brighter future for all.  

Thursday, December 6, 2012

Incredible, but True and Very Sad


The expression on the Board of Supervisor Michael Antonovich’s face that appeared in a photograph associated with an article on sexually exploited youth in the Los Angeles Times on Monday, December 3 says it all. According to the article, “more than half the juveniles arrested in LA County on prostitution-related charges have been under the care and supervision of DCFS.” Incredible, but true and very sad! To add insult to injury, these youth until the recent passage of the Proposition 35 have been treated as criminals rather than as victims of crimes by law enforcement.

How is it possible that children and youth in the care of the Department of Children and Family Services are lost to the streets and disappear into the nether world of homelessness, prostitution, and addiction? There just has to be a better way to serve such vulnerable youth and to avoid the tragedy of their sexual exploitation.

As mentioned previously on this blog, a young female resident of Youth Moving On, Hillsides’ housing and services program for former foster youth, mentioned to me that she aspires to serve youth trapped by gangs in the world of sexual trafficking. She struggled to gain her freedom from that environment and now serves as an advocate for these youth, helping them to transition away from gang involved prostitution to becoming independent. As with many of these youth, the first step is often a safe place to live.

Although we don’t offer a safe house program, we do reach out to these youth and counsel and support them as they struggle to free themselves from the grip of gang related activities. As always, we are quick to offer them a safe place to live once they can make that break and are resolved to take advantage of the services available through YMO.

Proposition 35 goes a long way in changing the law enforcement culture and will require greater attention to these exploited youth so they receive the care they need  instead of just being led off into the criminal justice system. But this does not address the failures of the child welfare system that somehow “lost” these children and youth to the streets in the first place.

Part of the solution does not just rest with the foster care system, but rather with the families of these children. One of the principal drivers in gang involvement is the need to belong and be protected. For most of us, the need to belong is provided in our family unit. Although it may seem counter intuitive, I think that all we do to find someone within the family of these very vulnerable youth to serve as an adult “anchor” for them accomplishes much in eliminating the need for them to look elsewhere  for the affection and care they deserve.

Certainly special training, increased supervision, better monitoring, and engaging programs would also serve to address the problem. But at the end of the day, it is that one adult, who always will be faithful, consistent, and dedicated that makes the difference in helping a vulnerable child satisfy the basic need to be loved.

Wednesday, November 28, 2012

Hermit Crabs and the Season of Giving

As I walked out of the Children's Resource Center the other day, I ran into one of our residents, who was meeting with his therapist, when he asked to see me. Not wanting to disrupt his conversation with his therapist, I suggested I would see him later. He asked when and suggested that I stop by the cottage later that afternoon--how could I say no! So at the appointed time I went over to the cottage and found him enjoying ice cream, his afternoon snack. There really wasn't anything urgent he wanted to discuss, he just appreciated that I would check in on him.

As we visited for a bit, he mentioned that he had a pet hermit crab. He could see my amazement and curiosity about this peculiar pet and offered to show it to me. Sure enough in a well-cared glass container was not just one but two hermit crabs burrowing into the packed soil flooring looking for "treats." This young boy knew more about hermit crabs than I could ever imagine anyone would ever want to know and he was thrilled to be able to share his love for his pets with me.

Sometimes it doesn't take much to let a child know how important they are. It is our time, attention, and ultimately our consistency that helps a child who is leery of adults, once again, begin to trust. Helping a child trust again is a priceless gift and perhaps the greatest one we can offer here at Hillsides.

As much as this time of year is taken up with holiday related activities, it is also a time when we prepare gifts for those dear to us--gifts that convey our affection and commitment. As we celebrate with family, friends, and colleagues, we also remember those who for whatever reason are not as fortunate and extend our gift giving to include them. Each year Hillsides reaches out to the community to solicit your assistance to help make the holidays memorable for all the children, youth, and families we serve. Please consider helping us.

Recently, a board member encouraged all our board members to identify a child, youth or family to adopt during the holidays. She shared with fellow board members her experience with a family she adopted one year and how the simplest gifts offered to this family were not only gratefully acknowledged, but had a profound impact on her, making the holiday even more memorable.
 
Whether it's a toy, clothing item, gift certificate or cash donation, everything helps to make this season truly memorable. All your efforts for those we serve go a long way to restoring hope and building trust. Never underestimate what your gift can accomplish.

Helping children, youth, and families this holiday season
 

Wednesday, November 21, 2012

Thanksgiving Petition Drive

Thanksgiving is a day that is often marked by many traditions and rituals: gatherings of family and friends at a bountiful table, football games, outings, and the start of the holiday season. Many individuals also include on this day an activity that acknowledges our gratitude by doing something for those less fortunate like donating clothing and food to the homeless or serving Thanksgiving dinner at a local shelter.

At Hillsides we benefit from this volunteer spirit. This year a group of motorcyclists will ride to campus Thanksgiving morning and spend some time visiting with residents who will be here. This will be just one of the special activities being planned to celebrate Thanksgiving and to make it memorable for the children and youth we serve.

Indeed, one of the things that we at Hillsides are so grateful for are the legion of volunteers who offer their time and talent to serve those in our care. We are really dependent upon such generous volunteers, who beyond the service they render, become very effective advocates for the services we provide.

Once again, we call upon your commitment to our mission and ask you to take some time on Thanksgiving Day and consider signing an on-line petition to President Obama asking him to keep the many children and families, who are dependent on federal assistance, harmless in the upcoming fiscal discussions. Hillsides is joining with the Child Welfare League of America (CWLA) to secure 5,000 signatures before Thanksgiving and to reach 25,000 over the next two weeks.

This is a critical time for our nation as we seek out a path to fiscal stability. Some very difficult decisions will need to be made. As we address this issue, it is important not to be shortsighted. We know that ensuring access to resources assists struggling families in finding the stability that helps to prevent child abuse and neglect. We must make it clear that a balanced approach to budgeting cannot burden children. Safe, healthy, and flourishing children will ensure our long-term prosperity, so please sign today. We also ask that you encourage family, friends, and colleagues to do the same.

For more information on what we are hoping to accomplish, please check out the materials at http://bit.ly/HoldChildrenHarmless. There you will find information that details the programs that are a key way to prevent child maltreatment, but also how they help strengthen families so they can contribute to the economic recovery and prepare children to be hopeful today and valuable members of our society tomorrow.

Thursday, November 15, 2012

Fantasy Stories Fulfill Dreams

I walked into the auditorium to a full house of students being entertained by a troupe of wonderful professional actors who were performing a short play that was actually written by one of our residents. The story itself was inspired by the recent Twilight vampire trilogy and, as a result, it was filled with characters who are part werewolf subject to magic spells. It was filled with suspense, intrigue, humor, and triumph. At the end of the performance our Harry Potter look-a-like “playwright” rose from his seat to receive the applause from the assembly.

For a child who has learning challenges, with a tendency to be withdrawn and easily internalizes the disappointments and hurts he has experienced, the ability to risk sharing his “fantasy story” with a very discriminating audience says volumes about  his confidence level. More than anything else, what impressed me was the sense of pride and accomplishment that was achieved.
 
All of us recall moments as children when we were free to entertain our fantasies and enter some magical make believe world without worries or cares, where all of our dreams would be fulfilled and happiness reigned. This wonderful interaction with our students and the volunteer storytellers has helped children who have been robbed of that opportunity to enjoy, as all children should, the carefree pleasure of magical thinking. 

At the end of the day is that not what we are all about? Establishing an environment where children can dream. From those dreams come the aspirations that motivate a child to hope. This is what Hillsides is all about.

We could not do this without a whole cast of staff and volunteers who are driven to restore the ability to dream for the children we serve. The writers and actors of Storytellers serve as a wonderful example of how, in this great entertainment capitol, these wonderful professionals sacrifice their time and share their talent to make dreams come true for children who otherwise would be consumed by their sadness with no way to express themselves.

The therapeutic value of these experiences is immeasurable. This is a great example of how, in spite of fiscal restraints, a community comes together to be resourceful and place its talent at the service of those who most need it.

To the wonderful actors and writers of Storytellers and those on staff who coordinate all that is involved in these performances, thank you! These efforts inspire dreams that help the children and youth we serve hope once again.

Wednesday, November 7, 2012

Day One

She is a beautiful young girl with a bit of mischievousness  in her eyes. She can be sullen, withdrawn, and the anger she bears can be explosive. But in spite of the tough girl façade, Mindy is a child that has been hurt, rejected, and confused. I introduced myself to her, asking her about the great hair extensions she proudly handles with her fingers. She smiles and with that we begin our conversation. The path home for this young girl will be arduous, helping her to manage her impulses will be a challenge, supporting her to stay in school will require patience. But you can’t look into her eyes without wanting only the best for her. For us that means making the extra effort by assigning additional staff to her and tailor services that are individualized to address her needs specifically. These efforts require resources that are often in short supply. So the task at hand is to make the most of the resources we do have to provide the greatest impact possible for this young girl and all those that we serve at Hillsides.

This task was made easier by the passage of Proposition 30 that will allow continued funding for education. That being said, additional resources are only part of the solution. Just as important as an improved funding stream is the need to establish clear priorities, identify efficiencies that allow funds to be best utilized, and employ methods that clearly demonstrate impact. Let us not be deceived by the passage of Proposition 30; resources continue to be constrained and the challenges are many. Smart utilization of limited resources is the only answer. This is an era of doing more with less without sacrificing what is best.

So given this scenario, what advice would an advocate of the children and youth we serve provide President Obama on day one of his second term? I would suggest that the first task would be to establish common ground among all parties and state that education and the needs of the most vulnerable children and families are a national priority. Regardless of our constrained economic situation, we are united in addressing the needs of the children and families that depend on us to be successful. There is no better investment in our future than what we do today for our children

As much as we must not underestimate the assistance we received from public sources, the truth is that for an organization like Hillsides we are very dependent on the generous support we receive from the private sector. Last year 10% of our operating budget came from funding provided through individual donors and grants from private foundations. The impact we are able to have on the lives of the children we serve is dependent on the generosity of our donor community.

Regardless of the outcomes of this year’s election, we continue to be very dependent on private funds to augment what we receive from the public sector. In that sense nothing has changed and the challenges continue to mount. However, the efforts we make are so worthwhile, the impact we have is so significant, and the ability to restore hope to children and their families is priceless. Challenges aside, we must not give in to the cynics who wallow in doubt and worry, but rather look to what has been achieved as an indicator of what can still be accomplished, never losing hope to create lasting change for Mindy and other children and their families.

Wednesday, October 31, 2012

Very Scary

More frightening than the Halloween haunted house at Hillsides is that we are just a week away from going to the polls. And aside from the presidential election, Californians are being asked to remedy the woefully underfunded public education system by choosing between two propositions, each flawed in many ways.

Once again California's children are held hostage by the political maneuvering of both sides and the voter is asked to play "Solomon." The reality is that the state budget in part has been balanced by sacrificing public education at all levels. The result is poor families and their children are disproportionately affected by these cuts. School systems throughout the state are burden to provide more with less, stifling efforts to provide an education for those who are most dependent on the system. Add to this the imperative to address the needs of students with learning challenges and the result is an overburdened system left to manage with little resources and very poor options.

Why is it that, once again, education and social services programs are the target of budget balancing efforts?  I suggest it is because it is easy to dismiss those, who for any number of reasons, do not vote.  There are more powerful forces at play that inevitably prevail. In spite of all the rhetoric that expresses support for our children, their education and the need to maintain a "safety net" for the poor, it is precisely the most vulnerable that are first to feel the impact of budget cuts. 

There are no easy solutions and, unfortunately, only poor choices. Additional funding is not necessarily the solution and increasing deficits are a path to ruin. More than anything else what is needed is political resolve to set priorities that take into account not only our fiscal constraints, but also the needs of the most vulnerable while offering a sustainable pathway to opportunity for all people.

Intelligent and good people will differ on which direction to take. I hope at some point victors and losers can put aside the partisanship and commit to what is best for our nation and society. But this will take extraordinary courage.

I wouldn't dare to suggest any candidate or ballot initiative over an other. My only plea is that you vote one way or another, in spite of the difficult choices. As you do keep in mind those who do not vote, whose voices are easily drowned out and are never-the-less affected by your ballot choices.

Thursday, October 25, 2012

Honoring Youth, Volunteers, and Donors

The donor and volunteer community for Hillsides came together at our annual Circle of Excellence dinner to honor philanthropists for giving their time, resources, and special talent to serve vulnerable children, youth, and families living in Southern California. On behalf of Hillsides, I am so fortunate to have generous individuals, corporations, and foundations like yourselves because it is with your effort our agency can sustain this great mission. 
The evening program began with two Youth Moving On residents speaking about their background, experience as youths transitioning to adulthood, and the impact that the YMO program has made in their lives. These youth testimonies were truly inspiring to hear and demonstrated how critical our support of former foster youth is to ensuring they are on a successful path to adulthood.
Our dedicated staff can provide programs such as YMO because of the ongoing generous support we receive from the community. The Circle of Excellence dinner, hosted at Pandora on Green, brought together 148 guests to pay tribute to our honorees. Receiving the Hillsides Community Angel Award was Starbucks, who was represented by Jennifer Vanderpool, Pasadena District Manager for the coffee company. Becky Garnett and Connie Endter, accepted the Hillsides Lifetime Achievement Award on behalf of Margaret Campbell, who is no longer with us, but lives in our hearts. Longtime supporter, Dee Fisher, received the Hillsides Angel Award. Our Special Recognition Award recipients were Cathy Brennan, Glenn Keller, and Victoria Mordecai. Each individual demonstrates a social conscience to create lasting changes in the lives of the most vulnerable that we serve. Through their resources, coordination of activities, and advocacy, Hillsides is able to provide the necessary programs and serves for children, youth, and families.
Just as exciting as it was to pay tribute to the tireless work of our honorees, I was delighted to announce that Wells Fargo selected Hillsides as the charity to be featured on the iconic Wells Fargo stagecoach during the Tournament of Roses Parade on New Year’s Day. What a wonderful way to ring in the New Year and kickoff our centennial celebration! Especially significant is the opportunity of a lifetime that a few children and youth will get by riding on the stagecoach.
The Circle of Excellence was the beginning of other gatherings held during the holidays. This week we held an H100 Member Social so new members of this volunteer support group could meet one another and learn more about YMO and our holiday giving.
We rely on your continued support as we get ready for the holiday season. And as you are attending holiday gatherings, serving a cherished family meal, and unwrapping gifts, please think of us and know we are certainly thinking of you for giving our children, youth, and families restored hope and a brighter future in the upcoming year.

Wednesday, October 17, 2012

Inspirational Stories of Youth

One challenge of being Hillsides CEO is setting time aside for direct interaction with those we serve in spite of numerous commitments. The other day I had the opportunity to visit Youth Moving On (YMO) and met with a handful of residents. I was inspired by their efforts to move beyond the challenges they face to a path that leads them to success.

A young woman, who has been at YMO only a few months, talked about how YMO is the next step for her on a journey away from gang involvement to pursue education, employment, and permanent housing. Articulate, self-aware, and resolute, she inspired me not just by her accomplishments, but especially her dream to develop a way to protect children from sex trafficking.

As I sat there visiting, a young man, a long-time resident of YMO, came in excited about having successfully passed his EMT exam. This allows him to realize a long-held dream of entering the medical field. No one would have thought that possible just a few years ago, when he was released from the juvenile detention system and sought out the services offered at YMO. But his hard work and conviction has served him well and today he is on his way.

And finally, there was another young man who had just returned from purchasing his first suit to wear to our annual donor appreciation gathering this Thursday. There he will share his story of how hard work and sacrifice has helped him begin to build the financial foundation for his independence.

Each one of them is inspirational more so because the obstacles are so great in such a challenging economic environment. Their stories prove dreams, matched with hard work and supported by a dedicated community, can make what some would consider impossible achievable.

How appropriate that their success will be shared with our donor community. Were it not for the extraordinary generosity of our donors, little of what we accomplish would be possible.

Wednesday, October 10, 2012

Strong Foundation Upheld for a Century

2013 will mark Hillsides centennial. Reviewing the historical archives provided an affirmation of the organization’s characteristics that had surfaced when we were developing a strategic road map this past year. Clearly from its inception, Hillsides has been an organization unquestionably committed to those it serves, willing to innovate in order to be most effective, and always dedicated to raising a voice in favor of those who otherwise would be ignored.

Quality Care

Our founder, Deaconess Evelyn Wile, was a woman on a mission. Having abandoned the comforts of her day, of family, and a home, she committed herself exclusively to the quality care of the children entrusted to her. She lived for them! Her absolute dedication established a work ethic that to this day permeates the organization, witnessed in the extraordinary number of staff who have worked most of their professional lives at Hillsides.

Innovation

From the very beginning Hillsides was like no other “orphanage.” Turning away from constructing a large, dormitory like structure, Deaconess Wile preferred a campus setting with cottages to provide children a home environment. Over the years, the organization developed the capacity to always look for additional ways to best serve vulnerable children. It was this spirit of innovation that led to  the construction of Hillsides Education Center, the establishment of an array of community-based services throughout greater Los Angeles and Pasadena, and most recently, the creation of the Youth Moving On program to address the needs of former foster youth striving for independence.

Advocacy

All of these efforts to provide the best possible care has also allowed Hillsides to be recognized as a credible  advocate, speaking out throughout its history to help engage the community to value the tremendous capacity of the children, youth, and families its serves.
 
Much has changed in 100 years; Avenue 64 is no longer the leafy refuges from the city that it once was, buildings have been added to the original three structures, and an extensive network of services in the community has been developed. Yet through these subsequent generations, some things remain the same--quality care, innovation, and advocacy. These are the foundation for what we hope will be yet another 100 years.

Wednesday, October 3, 2012

Presidential Debate Question


The election is down to the wire and political pundits have focused on the upcoming presidential debates as critical to the success of either candidate. As I watch the debates, I’ll be looking for questions that address the issues of vulnerable children, youth, and their families-- questions that might indicate the candidate’s position regarding education, children’s services, youth development, family supportive services, and poverty. The candidates may be wise to avoid specifics, but somehow their response to these issues may provide us with a glimpse into how they might lead.

The overriding issue impacting the vast majority of those we serve is poverty. The US Census Bureau statistics released in September indicate that 6.4 million Californians, almost 17% of the state’s population, are living in poverty. The impact of these numbers on children is frightening. While individuals under 18 account for only one quarter of the state’s residents, they account for one-third of Californians living in poverty!

There is no question we are living through an unprecedented time of financial challenges as a nation. No candidate can venture to offer assurances without running the risk of miscalculating the Herculean task of stabilizing the country financially. However, the issue of poverty and its long-term impact are essential parts of how we develop a path that leads the country through this challenging time.

From lower levels of educational attainment to lower earnings as adults, the lasting consequences are significant for children who grow up in poverty. The impact is not only felt by the individual raised in poverty, but the significant cost imposed upon communities and systems left to assist those who have been affected by poverty. It is a pervasive problem we struggle with, and there are no simple answers.

Clearly, if the debates are meant to provide an opportunity for a serious discussion on issues that have a significant impact on our society, I will expect poverty somehow will be addressed. This is not about two very different philosophical approaches to the issue, but importantly, it is about the impact these positions have on those struggling in the grip of poverty.  

Each year our Family Center programs offer assistance to those families who need help with food, lodging, and transportation, some of the basic needs to get them beyond crisis and trauma to receive necessary treatment. For those we serve who are struggling, how these candidates address poverty is not a matter of political posturing, but rather one of survival. Let’s see what the candidates have to say.

Wednesday, September 26, 2012

Child Welfare vs. Child Well-being


While recently attending the quarterly meeting of CWLA’s Board of Directors, there was a presentation on an initiative to establish an overarching set of principles to govern the standards of excellence in child welfare. The genesis of the initiative is an effort to demonstrate the impact of child welfare on the well-being of children and families. As I reflected on the discussion it occurred to me that perhaps we might want to no longer refer to these efforts to care for vulnerable children and youth as child welfare, but rather as child well-being. After all, is that not the goal?

Welfare has become a word to avoid in our politically charged divisive environment. No longer does the word welfare refer to the efforts of a noble society caring for those less fortunate.  Welfare now connotes a system of well intentioned, but failed, expensive entitlements that create dependence and a threat to true "freedom." As unbelievable as this may seem, it never-the-less reflects the philosophical divide that grips our nation in political grid lock.

Therefore, rather than constantly running the risk of alienating those for whom welfare has become a "dirty" word, I suggest we replace it with well-being, because at the end of the day that is indeed what is accomplished in all we do for the  children, youth, and families we serve.

Whether it is the support we provide children and their family when their homes have been disrupted, to the mental health services we offer to those experiencing trauma or the outreach we offer youth who are transitioning from the foster care system to independence, all these efforts contribute to their well-being. The end result is a marked improvement in functioning, stronger and healthier families as well as an ability to pursue a full, independent life.

Using the word well-being rather than welfare is not some semantic hat trick, but rather an attempt in a skeptical environment to express the impact achieved when services are rendered to a vulnerable population. Over the last few years we have seen 85% of children in our care successfully restored to their home and communities. The amount of time that families have been separated has been significantly reduced, and the hope for leading successful lives has been established.

If the word welfare is a stumbling block, then I suggest we get rid of it. More than ever we can not afford to allow anything to get in the way of the support we need to achieve lasting change for all we serve.

Wednesday, September 19, 2012

Baldwin Park Expansion

Hillsides is a multi-service organization offering care for children, youth, and their families from Hollywood Hills to beyond Baldwin Park in San Gabriel Valley. The majority of services we offer are in schools, community settings, and resource centers in metro Los Angeles, Pasadena, and Baldwin Park.

Until now a small portable building at a school site in Baldwin Park served as the hub of our services in that city. Over the years, this office and treatment space has become inadequate so we have secured a new site, located at 13001 Ramona Blvd., Ste A, Irwindale, CA 91760.  Services have already begun. This is a significant development for Hillsides and one that points to not only the demand for services in that community, but our reputation for being a provider the community can count on to deliver essential care to very vulnerable children, youth, and families.

Janis Reid, one of our Family Center program directors overseeing this particular area, identifies the following services offered in Baldwin Park:
  •  Cal Works, which includes job readiness and domestic violence groups as well as individual treatment
  •  School Based Programs, offering individual, group, and family therapy groups
  •  Programs for infants to 5 year olds, providing services with caregivers and children
  •  Outpatient mental health services for children and families
  •  Parenting groups
  •  Psychiatric consultation
  •  Psychological  testing
The additional space will also allow the Family Center to expand its services in Baldwin Park to include outreach to transition aged youth.

All this is the result of several years of slowly, but methodically developing our service capacity and faithfully delivering care to an underserved and vulnerable population. For many years the director of these services was a very capable woman, Rosario Espinoza, who passed away from cancer last year. Those who benefitted from her care and those who labored along with her established a beautiful memorial to her that is on the Hillsides campus in Pasadena. The memorial, composed of two chairs and a side table, is adorned with a series of tiles that depict staff’s appreciation for her dedicated service.

This week as we prepare to open the center in Baldwin Park I could not help, but think of Rosario, grateful for her dedication and leadership. As hopeful as we are for all that we might be able to accomplish in Baldwin Park, I know that it is not because we have a better equipped site in which to offer services, but more importantly, because we have an extraordinarily committed staff, who like Rosario, labor tirelessly to create lasting change for all they serve.



Wednesday, September 12, 2012

Teacher Exemplifies Excellence


The news is filled with information about teachers these days. In Chicago, teachers are on strike to resist reforms that introduce new measurements of their teaching achievement. In Los Angeles, teachers will be considering reforms agreed upon by school officials and administrators to also establish new norms with which to evaluate teacher performance. Like in social services, some members of the teaching profession have resisted the efforts to quantify performance, arguing student achievement is dependent on so many factors that it is inordinate to tie teacher performance to student achievement.

No matter where you stand on this issue, everyone agrees it is imperative to provide a high quality, effective public education system if we hope to prosper and offer students a pathway to lifelong success. May I suggest that what impedes achieving this noble ambition has more to do with the easily bruised egos of teaching professionals, academic theorists, and politicians than a sincere interest in what is most effective for students.

In the middle of these verbal barrages are earnest students and dedicated teachers who serve as human shields for the various combatants. What are achieved are piecemeal efforts that neither support teachers nor offer effective education. This quagmire threatens the viability of the pubic education system and endangers students.

Rebekah Ruswick with Judge Terry J. Hatter, Jr.
With this as a background story, Hillsides Education Center celebrates this week the extraordinary service of one of its finest teachers, Rebekah Ruswick, who after a distinguished tenure will be moving on to serve in a senior program position with a local school system.  Rebekah exemplifies not only what is a great teacher, but also a great staff member. The list of her attributes is long; I feel the greatest one is her drive to see students succeed, not only academically, but in all aspects of their lives. She will be missed, but her legacy will be students who have been touched by her dedication, advanced academically, and more importantly, moved on from HEC confident because of the care they received through her instruction.

HEC is a great source of pride for all us associated with Hillsides, not just because of its students’ achievements, but also its mission driven staff that sacrifice much for the satisfaction of seeing their students succeed. I am convinced that lessons learned in places like HEC would serve as an excellent primer for those who sincerely espouse academic excellence and professional development in our public school system. Might I be biased?

Wednesday, September 5, 2012

Labor of Love


This is a notably hectic time at Hillsides. There is a certain seasonal aspect to admissions into our residential program. As some residents complete their treatment to return home and into their community during the summer months, they are replaced with new residents. Typically, these children arrive at Hillsides relatively traumatized and in need of a great deal of attention during their initial period in residential treatment.

As I was walking across the playing field a few weeks ago, a preadolescent boy approached me asking who I was. Before I could introduce myself, another resident quickly mentioned that I was the boss. The new resident was very happy to make my acquaintance and began to question me as to the extent of my influence in the program. He just wanted to make sure he was directing any questions he may have to someone who could do something about it. I found it amusing he thought I had such influence and assured him that he could come to me with any concerns. A week later this incredibly gregarious boy found me as he was frantically running around the campus, clearly anxious and compulsively looking to leave. We talked about how he could address his concerns, and we were joined by staff that continued the conversation until he was less agitated.

As I walked away and returned to my office, I could not help but be grateful for the wonderful staff that so ably attend to our residents. Staff patiently and skillfully assure residents that they are safe, that things will get better, and that we are committed to their success.

This level of commitment is evident every day at Hillsides, whether it is our clinical staff, our school personnel, or any one of our support services employees. The question that drives them is: “what more can we do to assure the success of those we serve and of the organization?” Such unquestionable dedication is contagious and priceless.

The true meaning of Labor Day is often overshadowed by the end of summer festivities. However, it is important to not lose sight of all those, especially in our field, whose fine and hard work are essential to the fulfillment of our mission to make a lasting change in the lives of all we serve. Without them, little would be accomplished; with them, great things are achieved. I am especially grateful for such dedicated co-workers and commit to do everything possible to acknowledge their dedication and secure the resources necessary to maintain them in this field. For all these hardworking people, Labor Day is not just a day off, but rather an opportunity to celebrate what is indeed a labor of love. 

Wednesday, August 29, 2012

Class is Now in Session

What comes to mind when you think of Hillsides? More often than not, most people think of Hillsides as an orphanage or better yet a safe place for troubled youth. The fact of the matter is that these terms are insufficient to describe all that Hillsides provides.  In a particular way Hillsides is about education. An integral part of the services offered to our residents is the availability of a fully credentialed educational institution that provides a very individualized instruction oriented around the specific learning challenges of each student.

Of the 75 students enrolled in grades 2-12, 40 are residents of our treatment program and the others are day students from the community. The Hillsides Education Center offers a very comprehensive approach that couples both the academic with an array of support services that address the very specific needs of our students. Classrooms are limited to anywhere from 10-13 students and each is led by a specially certified teacher and two classroom assistants, allowing for a very individualized approach to instruction. The goal, of course, is help students achieve grade level performance and, as soon as possible, return to a less restrictive educational setting.

With the beginning of school comes a certain amount of excitement masking the apprehension that is typical of the start of the academic year. New school clothes, backpacks filled with schools supplies, stories of summer adventures, and reconnections with classmates and teaching staff generates a palpable energy. With that the school year is off to a great start!

For all the challenges that our students confront, the school districts that refer them are likewise challenged to meet the cost of providing needed services in an extraordinarily fiscally constrained environment. As partners with the school districts, we, too, are also challenged to sustain quality instruction with no hope of being fully compensated for what it costs to educate each student. Instruction at Hillsides Education Center costs approximately $145 a day per student and the reimbursement averages only about $125. As you can see, the difference in cost multiplied by the days of instruction per student quickly adds up to a significant structural deficit that can only be addressed by the generous support we receive from individuals and foundations who value this important component of care we offer.

What is the solution to the underfunding of our public education system? I dont pretend to know the answer and strive mightily to not grow cynical when listening to the empty rhetoric of public officials who promote a quality public education and yet seem totally ineffective at generating and allocating the needed resources. I can say, however, the reliance on private funds to supplant these essential educational services is not a good or sustainable solution and have a limited impact because of the significant gap.

The solution, I suggest, has to do with the resolve necessary to sustain the  sacrifices needed to truly make the education of all our children a valued priority. Here at Hillsides it is priority and we have the resolve to raise approximately $250,000 a year to sustain our educational services. It is a great sacrifice, but we are convinced that it is also worthwhile. What greater contribution can we make to the life of a student than to see them achieve in spite of a learning challenge, become confident in the classroom, and perhaps for the first time enjoy learning!

Wednesday, August 22, 2012

A Eulogy for Margaret Campbell: Volunteer Leader Extraordinaire

Margaret Campbell with Hillsides CEO Joe Costa and
The Rt. Rev. J. Jon Bruno
Word came a few weeks ago that one our long time community leaders, Margaret Campbell had passed away after a brief illness. Just about a month ago Margaret and I had one of our occasional luncheons and although she was already frail, she was never-the-less very much engaged as I shared with her some of the initiatives that we are entraining at Hillsides. As always, she was keenly interested and provided great advice on how to pursue our mission. She was witty, entertaining, and insightful.

Margaret was introduced to me by my predecessor John Hitchcock. During the month and a half, John and I spent together before I assumed the position of CEO, we visited a number of community leaders. At the top of his list of people for me to meet was Margaret. He got animated in describing her to me, as sharp witted, opinionated, determined, and an unapologetic advocate for Hillsides. He counseled me that although he didn’t always agree with Margaret, he did never-the-less always respect her commitment and appreciated her dedication to the children we serve.

Our luncheon meeting was the first of many at which Margaret provided me with one of her many pieces of advice like “dear, you need to patronize those who support you.” She was the master of the quid pro quo and was never ashamed of soliciting support for Hillsides, always quick to make note of the value local businesses gained from association with such a respected charitable organization. It was a delightful first encounter and an important introduction to someone for whom I quickly came to respect, admire, and care about.

Subsequent luncheons provided Margaret an opportunity to introduce me to yet other donors and supporters. They were occasions when she would fill me in on what was going on with various people and offer insights into the history and development of Hillsides over the last four decades. From those meetings I left not only having a better sense of Margaret, but also a great appreciation of many who are so significant to the well being of the institution. More than anything else, I learnt that I could count on Margaret as an advisor, a donor, and as a friend. Her loss is profound for all of us at Hillsides.

Margaret was an advocate for the children, youth, and families we serve. Years ago in her role as the president of the Hillsides board of directors, Margaret penned a letter to the editor advocating for needed funding. She ended the letter by saying of Hillsides, “your heart will be warmed by the healing that goes on each and every day at Hillsides…we would like nothing more than to see the need for our agency become obsolete…sadly, however, I do not think I will be blessed enough to see the end of child abuse in my lifetime.”

Although Margaret died before seeing the end of child abuse, she did see the great impact we have on the abused, neglected, and vulnerable children and youth we serve; and she was proud of how our collective effort has led to lasting changing for all we serve.

One of the areas close to Margaret’s heart was the chaplain’s program at Hillsides. She believed deeply in the strength, comfort, and peace that come from spiritual nourishment. She was also an avid supporter of the philosophy that every child has unique gifts to share with the world, and viewed the chaplain’s program as key to this path of discovery. For this reason, her family designated memorial funds towards Margaret Campbell Chaplain’s Fund to support the needs of this program.

Our mission continues and it is strengthened by the devotion and unwavering support of Margaret Campbell. In her memory we sustain the indispensable services we offer.

May she rest in peace!

Wednesday, August 8, 2012

Fulfilling the Promise

I've mentioned before that Hillsides is in the process of seeking an accreditation with a national organization, the Council on Accreditation. This week a few staff members, including myself, attended the Triennial Conference of the Council on Accreditation in New York City. Organizations like Hillsides gathered to discuss best practices in child welfare and behavioral health care. As useful as many workshops were, what I found most worthwhile was coming together with so many who are clearly committed to providing the best care possible for some of the most vulnerable.

We provide excellent care to those we serve; the challenge lies with being able to demonstrate that excellence measured against nationally held standards of practice. Currently, Hillsides is accredited by a state wide provider's association. The standards of the Council of Accreditation exceed those of our current accrediting body and really insist on the development of an organizational culture that is not only driven by a commitment to provide fine services, but is also rigorous in sustaining a constant process of improvement. This important accreditation that we seek will validate our fine work, advance our stated mission to create lasting change, and position us within the provider community as having achieved excellence.

The conference opened with a quote from an unnamed sage, "if you want to know the past, touch a rock; if you want to know the present, touch a flower; but if you want to know the future, touch a child!" How absolutely true and it is for this reason that we strive for excellence because the opportunity to influence the future by caring for our children now is so precious that it must not be squandered. In a particular way for such vulnerable children and youth, whose needs are so great, every effort must be made to keep them safe, improve their well-being, and offer them permanency.

Accreditation is not a panacea, but it is an indicator of our commitment and resolve to provide the best care possible for all we serve.

Visit this blog for updates on our progress toward accreditation. As we prepare for the final submission of documentation in anticipation of an on-site review by an accreditation panel in early November, we continue to be hopeful that our efforts will advance our goal to be always an extraordinary resource for the children, youth and families we serve.

Wednesday, August 1, 2012

Wednesday's Child

For many of our residents who are challenged to find a permanent home we take advantage of ‘Wednesday's Child” as a way of introducing the child to an adoptive family. “Wednesday’s Child” is a weekly television feature on FOX11/KTTV about adoption that helps find permanent, loving, adoptive families for children in foster care. After appearing on “Wednesday's Child,” the anticipation of finally meeting a potential adoptive family was so great for one of our residents. When the resident finally walked into the room to meet the couple, he could hardly contain himself and began to tear up to have encountered a loving family. That first memorable meeting opened the door to a heart rendering process of discovery, as child and prospective parents explored the potential of becoming a family.

Hope is running high in spite of considerable challenges as together they maneuver uncharted territory. This is the emotional path managed by our staff as they seek a permanent, loving home for some of the most vulnerable residents at Hillsides. For this particular resident the process still continues and the path will be challenging, but he makes his way accompanied by dedicated staff committed to finding him a permanent home.

Recognizing that he would be leaving soon, I took some time this past week to meet with him. He welcomed the opportunity and to my surprise came to the meeting prepared with an agenda. He opened his portfolio (I was impressed) and started by saying thank you. He was grateful for the staff, the many experiences he has had and the friends he has made. I asked him what he liked most about his experience at Hillsides and he responded by mentioning how kind, patient, and responsive the staff is and that he really appreciated it.  To show how appreciative he is, he had prepared a "petition" that he insist I sign stating my commitment to provide raises to the staff. Not that I needed to be convinced, but the staff could not have asked for a better advocate than this appreciative resident!  His only complaint was that sometimes the food is not "crispy" enough, alas we are not the local KFC franchise! I told him I would look into it.

Our residential program is one of the finest in the area, sought after as a preferred placement. We take pride in tirelessly striving to provide the best possible care for the children we serve and their families. At the end of the day, we see ourselves at their services, offering a resource at a critical juncture that hopefully will enable them to move on to a better and full life. The journey feels perilous at times, caring for the fragile well-being of such vulnerable children can be daunting. However, it is all worthwhile if at the end positive lasting change comes about.

Wednesday, July 25, 2012

Mitigating Tragedy

Once again, the nation is shocked dealing with the absurdity of a mass shooting rampage in Aurora, Colorado. The senseless nature of the act is mind boggling. At some level, we have become disabled by the shear magnitude of such violence. How can such a bright, capable graduate student defy all typical expectations associated with someone like him to become the perpetrator of the worst mass shoot in our history?

On one of the recent news programs, a former FBI profiler questioned whether an insanity plea could be argued in defense of the shooter because he was so rational and intentional in executing his plan for mass destruction and chaos. As I sat there listening to the commentary, I was struck with the reality that reason sometimes has nothing to do with sanity.

For those of us involved in the mental health field for many years, the profile of this young man is not unusual. The fact of the matter is that most folks who have any sort of chronic mental illness often begin to display it as they approach adulthood. Sullen, withdrawn behavior that may have been excused as a phase of adolescents can indeed be an indicator of mental illness and often comes as a surprise to those closest to the individual. I don’t know the details surrounding the shooter’s life to analyze his mental health state, but it certainly seems to me that it is a factor in understanding how such an otherwise nondescript graduate student could achieve such infamy.

I do not offer these observations in any way to excuse the violence or to suggest leniency, but rather to raise the question that seems to be missing in the discussion. What is the mental state of this young man? How does it influence our understanding of this tragedy? How can we prevent a recurrence?

As we move from shock to understanding and hopefully resolve to avoid repetition of this kind of situation, I suggest that we adopt a greater vigilance when it comes to the mental health of our young people. There is no need to become paranoid, but rather attentive to be a true resource that supports the well-being of our youth. A mental health diagnosis continues to bring with it tremendous stigma. Incredibly, in some sectors, it is almost taboo to consider a mental health disorder. Like a physical illness, mental health requires attention to be preventative and offer successful treatment.

Lost in the debate is perhaps the most reasonable solution. Screening for mental illness should be as routine as an annual physical, not by way of exception. Physicians, educators, families need to recognize the signs of a mental health disorder and feel free to seek treatment. Resources needed for treatment are required and may just be the best investment in riding the nation of this kind of heartbreak.

Wednesday, July 18, 2012

Hillsides Education Center Begins Accreditation Process

School is out for the summer. Tuesday was the last day of classes for students enrolled in our summer school program at Hillsides Education Center. You could feel the relief of both students and staff as they look forward to a less structured remainder of the summer. Teachers are able to take some time off and get reinvigorated for the school year start at the end of August. Students are anticipating more leisurely mornings and various recreational activities both on and off campus that will allow them a break from school work while keeping them never-the-less engaged and ready for the new school year.

HEC is such an extraordinary school, not just because of the array of services it offers students, the high instructor to student ratio, the individualized approach it provides or excellent facilities. More than anything else, HEC provides an approach that regards each student as capable of success and a universally dedicated staff committed to academic achievement for all its students. Just the other day, touring the school with a local school psychologist, he noted that the environment we are able to maintain within the school is marketedly different from other similar schools. We are convinced that our approach and commitment is what helps HEC stand out and be a school of choice for many parents and referring school districts.

As part of an on-going effort throughout all our programs to achieve national accreditation, HEC embarked this year in preparing to be accredited by the Western Association of School and Colleges, WASC, the premier accrediting body for schools.

The challenges are great since HEC does not present as a typical school, but in spite of this, preparations were made and a group of reviewers spent a few days here recently to determine HEC’s appropriateness as a candidate for WASC accreditation. Last week we received word that HEC had successfully completed this first phase in the process and is officially designated as a candidate for WASC accreditation. This is the next step in a three-year process that hopefully will culminate in accreditation.

This is such a wonderful validation of the great work provided by HEC and certainly an opportunity for us to congratulate Jay Bechtol, HEC director, and all the staff for their fine work.

As you know the public education system in California is woefully underfunded; it is a struggle for our referring school districts to meet the cost of tuition. But the sacrifice is worth it, for the success that our students enjoy today places them on the path of even greater opportunities.

Join us in congratulating HEC for achieving this level of recognition by WASC and help us by your generous support to maintain this important service that we offer to Hillsides residents and community students alike.